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How can we help?
We’re here to help! If you have any questions or need assistance, you’ve come to the right place. Below are some of the most frequently asked questions. If you don’t find what you’re looking for, feel free to reach out to us directly.
Once your purchase is complete, you’ll receive an email with a download link to access your digital product. If you don’t see the email within a few minutes, please check your spam/junk folder. For any issues, please contact us.
Yes! Our digital products are designed to be accessible on various devices, including phones, tablets, and computers. Simply download the file to the device you’d like to use it on.
Don’t worry, sometimes emails take a few minutes to arrive. Please check your spam/junk folder. If you still don’t see it, contact us and we’ll send it again right away!
Due to the nature of digital products, all sales are final. Once purchased, we are unable to offer refunds or exchanges. Please review the product details before completing your purchase.
If you have questions, feel free to contact us at faty@craftsyncstudio.com
Our planners and journals are licensed for personal use only. Please refrain from sharing or distributing the files with others. If you’d like to purchase a product for someone else, we recommend sending them a gift card or gift copy.
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Contact Us
Get in touch:
+86 171111 8695
faty@craftsyncstudio.com
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